CANCELLATION AND FREEZE POLICIES
As a special courtesy we are able to freeze our agreements for up to 3 months during one year, with a $10 per month processing fee which is required before beginning a freeze period.
We are only able to freeze agreements for medical reasons or for active military duty. For medical reasons, the Request to Freeze form must be accompanied with a doctor's note stating the reasoning and length of time of inability to use the facility.
To freeze your agreement, you must fill out our Request to Freeze form in the club, and provide your doctor's note or proof of active military duty.
If you are unable to come to the club to process your freeze, you can contact us with any questions.
Please call or email with any questions.